Privacy Policy

Introduction

Star Auto Repair, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our auto repair services.

Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you schedule an appointment, request a quote, or contact us, we may collect:

• Name, email address, and phone number
• Vehicle information (make, model, year, VIN)
• Service history and repair records
• Payment information for completed services
• Communication preferences

Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Schedule and manage your service appointments
• Communicate about your vehicle repairs and maintenance
• Send service reminders and promotional offers (with your consent)
• Process payments and maintain service records
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Parts suppliers to order necessary components for your repairs
• Payment processors to complete transactions
• Service providers who assist with our business operations
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• File a complaint with a data protection authority

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: